{"id":2446,"date":"2026-10-17T20:02:00","date_gmt":"2026-10-17T20:02:00","guid":{"rendered":"https:\/\/vakacloud.fi\/?page_id=2446"},"modified":"2026-10-18T09:17:58","modified_gmt":"2026-10-18T09:17:58","slug":"accessibility-statement","status":"publish","type":"page","link":"https:\/\/vakacloud.fi\/en\/saavutettavuusseloste\/","title":{"rendered":"Accessibility statement"},"content":{"rendered":"<div class=\"vc-a11y\" lang=\"en-GB\" data-no-translation>\n<h2>Accessibility statement \u2013 VakaCloud app<\/h2>\n<p>This statement applies to the VakaCloud early childhood education app: the staff and parent views of app.vakacloud.fi, the login and two-step verification, the kiosk lock screen and the billing portal (portal.vakacloud.fi). We want the service to be usable by as many people as possible.<\/p>\n<h3>Compliance status<\/h3>\n<p>VakaCloud partially conforms to the WCAG 2.1 Level AA accessibility requirements.<\/p>\n<h3>Known issues<\/h3>\n<ul>\n<li>Keyboard focus is not clearly visible in all views (WCAG 2.4.7).<\/li>\n<li>The parent\u2019s Messages view cannot be scrolled using the keyboard (2.1.1).<\/li>\n<li>In the form tool, form fields cannot be selected for editing using the keyboard, and forms and a child\u2019s documents cannot be opened without a mouse (2.1.1).<\/li>\n<li>When a dialog is closed, keyboard focus does not always return to where the dialog was opened (2.4.3).<\/li>\n<li>The page language is not set to match the language of the user interface, and no language is set at all on the login and two-step verification pages (3.1.1).<\/li>\n<li>Some English text appears in the Finnish user interface (3.1.2).<\/li>\n<li>Some icon buttons lack a text alternative, and the state of all selections is not conveyed to screen readers (4.1.2).<\/li>\n<li>Not all fields in fillable forms have a name that screen readers can announce (4.1.2).<\/li>\n<li>Some checkboxes and filters in reports and billing lack a text alternative (1.3.1, 4.1.2).<\/li>\n<li>In some forms, fields are not associated with their labels (1.3.1, 3.3.2).<\/li>\n<li>The error message for the login verification code is not associated with the code field (3.3.1).<\/li>\n<li>In some views, heading levels, landmarks and list structures are incorrect (1.3.1).<\/li>\n<li>The statistics charts in billing have no text alternative (1.1.1).<\/li>\n<li>Error messages in the kiosk are not announced to screen readers (4.1.3).<\/li>\n<li>Some text and buttons do not meet the contrast requirement (1.4.3).<\/li>\n<li>Views do not have unique page titles (2.4.2).<\/li>\n<li>The parent\u2019s Children view scrolls horizontally on narrow screens (1.4.10).<\/li>\n<li>Some buttons and links are small on touch screens (2.5.5, advisory).<\/li>\n<li>The accessibility of PDF files generated by the app has not yet been assessed.<\/li>\n<\/ul>\n<p>We are fixing these issues as part of app updates.<\/p>\n<h3>How accessibility was assessed<\/h3>\n<p>This statement is based on a self-assessment by the service provider carried out on 17\u201318 October 2026.<\/p>\n<p>Parts assessed:<\/p>\n<ul>\n<li>staff and administrator views: Home, Children, Forms and the form tool, Working hours, Smart reports, Messages, Users and Shifts<\/li>\n<li>parent views: Home, Messages, Care times and absences, and Children<\/li>\n<li>the kiosk lock screen<\/li>\n<li>login and two-step verification<\/li>\n<li>the billing portal (portal.vakacloud.fi): invoices and invoice details, statistics, billing settings, organisation details and the parent\u2019s own invoices<\/li>\n<\/ul>\n<p>Methods:<\/p>\n<ul>\n<li>automated testing against the WCAG 2.1 Level A and AA success criteria<\/li>\n<li>checks of keyboard use and visible focus<\/li>\n<li>review of the accessibility tree (names, roles and states of elements)<\/li>\n<li>200% zoom, a screen width of 320 pixels and increased text spacing<\/li>\n<li>mobile device emulation with touch input in portrait and landscape orientation<\/li>\n<li>structural checks of PDF attachments uploaded by users<\/li>\n<\/ul>\n<p>Testing with real screen readers (for example NVDA, JAWS, VoiceOver or TalkBack) has not yet been carried out. Reviewing the accessibility tree does not replace it.<\/p>\n<p>Not yet assessed:<\/p>\n<ul>\n<li>signing in at the kiosk with T\u00e4ppi and a PIN code<\/li>\n<li>PDF files generated by the app, such as forms and invoices<\/li>\n<li>previewing and submitting forms<\/li>\n<li>creating and sending invoices, and payment links<\/li>\n<li>error messages shown when saving<\/li>\n<li>session timeouts<\/li>\n<li>use on real mobile devices<\/li>\n<\/ul>\n<h3>Feedback<\/h3>\n<p>If you notice an accessibility issue or need content in an accessible format, please contact us at <a href=\"mailto:info@vakacloud.fi\">info@vakacloud.fi<\/a>. We will reply within 14 days.<\/p>\n<h3>Supervisory authority<\/h3>\n<p>If you are not satisfied with the reply you receive, or you do not receive a reply within two weeks, you can submit a notification to the supervisory authority.<\/p>\n<p>Finnish Transport and Communications Agency Traficom<br>\nDigital Accessibility Supervision<br>\n<a href=\"https:\/\/www.webaccessibility.fi\">www.webaccessibility.fi<\/a><br>\n<a href=\"mailto:saavutettavuus@traficom.fi\">saavutettavuus@traficom.fi<\/a><br>\ntelephone switchboard +358 29 534 5000<\/p>\n<p>Assessment date 18 October 2026. Statement prepared 17 October 2026 and updated 18 October 2026.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"VakaCloud-varhaiskasvatussovellus t\u00e4ytt\u00e4\u00e4 WCAG 2.1 AA -vaatimukset osittain. 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